Help using xHeal

Start with a readable PDF or photo of a report you already have. Open Timeline, use the add-file action and review the preview and any usage allowance before continuing.

Find the record in Timeline and compare its date, values and units with the original document. Use the available correction controls or contact support if you find an error.

Follow the Apple Health connection prompts in xHeal. Review the requested data categories and choose the permissions you want to grant.

Gather the relevant records, dated changes and questions you want to discuss. Check the summary against the original sources and ask your practice how it prefers to receive information.

At an xHeal-connected clinic, continue in xHeal to review the recipient, appointment and sharing choice before confirming. Browsing a listing or uploading a record does not give a clinic access.

Check your current plan and purchase screens in the app for included features, usage allowances and subscription terms. Review the price and renewal terms before confirming a paid option.

Ask questions about the health information in your profile. xHeal Chat helps explain records, scores and reports so you can explore changes and prepare questions for your care team.

Records keeps the medical documents, lab results and other files you add in one place, so you can find and review them when you need them.

Routines bring together activities such as meal logging, workouts and check-ins. Use the activities available in your app to keep a record that fits your day. Completion is a record of app activity, not a clinical measure of health.

An xHeal report brings together records, measurements and symptom notes from your profile. Review the summary before sharing it with your care team.

Vitals are measurements such as heart rate, blood pressure, oxygen levels and weight. Review them over time to see changes from your usual readings.

Log symptoms such as headaches, fatigue or digestive issues, with the dates and details you want to remember. Review episodes alongside sleep, meals and activity to explore possible patterns with your care team.

Indicators help you explore the information available in your profile. Check each indicator's definition, source and date. A trend or wellness estimate does not establish disease risk or predict a health event.

Health Awareness helps you explore and understand your health information. Read the definition shown in your app. Learning progress or profile completeness does not establish whether you are healthy or unwell.

Use the explanation attached to that indicator in your version of the app. Different indicators may describe different things, such as readiness or available information. Review the underlying records and discuss health questions with a professional rather than treating a score as a clinical grade.